The terms behind
every order we take.

01Acceptance of terms

Welcome to Maruti Agro Industries ("Company", "we", "us", "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, products and manufacturing solutions (collectively, the "Services"). By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

These Terms apply to all visitors, users, clients and others who access the Services ("Users", "you"). If you are entering into this agreement on behalf of a company or legal entity, you represent that you have the authority to bind that entity.

02Manufacturing & services

Maruti Agro Industries provides precision manufacturing, industrial components, warehousing, logistics and engineering solutions. Specific deliverables, timelines and fees for manufacturing projects will be set out in separate Statements of Work (SOW), purchase orders or service agreements. In the event of a conflict, the SOW or purchase order shall prevail.

• Custom manufacturing: all custom orders require written specifications and approval. Any changes to scope require written change orders.
• Standard products: products are manufactured to industry standards and the specifications provided at the time of order.
• Lead times: estimated delivery timelines are provided in good faith but may vary with production capacity and material availability.
• Force majeure: we are not liable for delays or failures caused by circumstances beyond our reasonable control.

03Intellectual property rights

All content, trademarks, logos, designs, methodologies and materials provided by Maruti Agro Industries are our exclusive property or that of our licensors, protected by copyright, trademark and other intellectual property laws.

• Our IP: you may not reproduce, distribute, modify or create derivative works without prior written consent.
• Client IP: intellectual property created specifically for a client under a paid engagement (custom designs, tooling) will be transferred to the client on full payment, excluding our existing tools, manufacturing processes and proprietary methodologies.
• Feedback: any suggestions, ideas or feedback you provide about our Services may be used by us without restriction or compensation.

04User obligations & acceptable use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

• Violate any applicable local, national or international law or regulation.
• Transmit any malicious code, viruses or harmful software.
• Attempt to gain unauthorised access to our systems, accounts or networks.
• Interfere with or disrupt the integrity or performance of our Services.
• Submit false or misleading information in any order or communication.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

05Payments, fees & invoicing

For manufacturing and service orders, fees are set out in the applicable quotation or purchase order. Unless otherwise agreed:

• Custom orders: 50% advance payment required before production begins.
• Balance payment due before dispatch or as per agreed credit terms.
• All invoices are payable within 15 days of receipt unless specified otherwise.
• Late payments may incur interest at 1.5% per month or the maximum legal rate.
• Refunds: deposits for custom manufacturing are non refundable once production has started. Standard product returns are subject to inspection.

06Warranty & returns

Maruti Agro Industries stands behind the quality of our products. Warranty terms vary by product category:

• Standard products: 12 months warranty against manufacturing defects from the date of delivery.
• Custom components: warranty as specified in the purchase agreement.
• Returns: defective products must be reported within 7 days of receipt. Returns require prior authorisation and inspection.
• Exclusions: the warranty does not cover damage due to misuse, improper installation, normal wear and tear or unauthorised modifications.

For warranty claims, contact our customer support with order details and supporting evidence.

07Confidentiality

Both parties agree to protect each other's confidential information, including business strategies, technical data, client lists and proprietary processes. Confidential information shall not be disclosed to third parties without consent, except as required by law or to employees and contractors with a need to know. This obligation survives termination of these Terms.

08Warranty disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, Maruti Agro Industries DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE OR FREE OF HARMFUL COMPONENTS.

While we take quality seriously, we cannot guarantee that all products will be free from minor manufacturing variations.

09Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Maruti Agro Industries AND ITS OFFICERS, EMPLOYEES AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10Indemnification

You agree to indemnify, defend and hold harmless Maruti Agro Industries, its affiliates and personnel from any claims, damages, losses, liabilities, costs or expenses (including reasonable attorney fees) arising from your violation of these Terms, misuse of the Services or infringement of any third party rights.

11Termination

We may suspend or terminate your access to the Services at any time, without liability, for any reason, including breach of these Terms. On termination, your right to use the Services ends immediately. Provisions that by their nature should survive termination (for example intellectual property, confidentiality and liability limits) remain in effect.

12Governing law & dispute resolution

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the courts of Ahmedabad, Gujarat, India. The parties consent to the personal jurisdiction of those courts.

13Amendments to terms

We reserve the right to modify or update these Terms at any time. Changes take effect immediately on posting to this page, with the "Effective date" revised accordingly. Your continued use of the Services after changes constitutes acceptance of the revised Terms. Material changes will be notified by email or website notice.

14Contact information

If you have any questions about these Terms & Conditions, please contact us:

• Email: info@arjunindustries.online
• Phone: +91 98898 52451
• Address: 9 Sahjanand Society, Satellite, Opp. Karnavati Club, Ahmedabad, Gujarat 380015
• Udyam: UDYAM-GJ-01-0131407